Support & Help Center

Get help with Viral Tasks and connect with our community.

Discord Community

Join our active Discord server for community discussions, general help, and real-time support.

Available 24/7
Join Discord Server
Direct Support

For account issues, payment questions, or technical problems, email our support team.

Response within 24 hours
support@viraltasks.com

Help Categories

Getting Started
  • How to create your account
  • Completing your profile
  • Finding your first tasks
  • Platform navigation guide
Tasks & Earnings
  • How to complete tasks effectively
  • Understanding task requirements
  • Submission guidelines
  • Maximizing your earnings
Payments & Payouts
  • Setting up payout methods
  • Understanding payment schedules
  • Minimum payout thresholds
  • Payment troubleshooting

Frequently Asked Questions

How long until my first payout?

You can request your first payout as soon as you reach the minimum threshold of $5. Most users reach this within their first week of completing tasks. Payouts are processed within 24-48 hours via PayPal.

What if I don't like a task?

No problem! You can skip any task that doesn't interest you or doesn't match your skills. There's no penalty for skipping tasks, and new ones are added daily.

How much can I realistically earn?

Most active users earn $15-50 per day working 1-3 hours. Top earners who work more hours can make $100+ daily. You control your earning potential based on time invested and task completion.

Do I need special skills?

Not at all! We have tasks for all skill levels. Many high-paying tasks are simple research or verification work. We provide clear instructions, and our Discord community is always ready to help.

Account & Security Issues

For account-related issues, security concerns, or if you need help with:

  • • Account verification problems
  • • Login or password issues
  • • Profile update difficulties
  • • Suspicious account activity
  • • Payment method verification
  • • Account suspension appeals
  • • Data privacy concerns
  • • Account deletion requests

Contact our security team directly:

security@viraltasks.com
Support Response Times
Discord
Real-time community support
Email
24-48 hour response
Security
Priority handling